Privacy Notice

Privacy Notice

This Privacy Notice informs you about what do we do with any personal data that you give to us, or personal data that we collect from or about you. It also includes useful information about who to contact if you have a question of query about the data that we have about you.

Who we are

Energy Comms Ltd is a communications and public affairs consultancy. We are committed to process personal information in a responsible and respectful manner and in compliance with applicable regulations and best practice.


Data Collected

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.


We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.



We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.



Use of the Data

We only use your personal information to provide you the Energy Comms Ltd services or to communicate with you about the Website or the services. We employ industry standard techniques to protect against unauthorised access of data about you that we store, including personal information. We do not share personal information you have provided to us without your consent, unless:



  • Doing so is appropriate to carry out your own request
  • We believe it's needed to enforce our legal agreements or that it is legally required
  • We believe it's needed to detect, prevent or address fraud, security or technical issues



Sharing of Data

We don't share your personal information with third parties for marketing purposes. Aggregated, anonymised data is periodically transmitted to external services to help us improve the Website and our services.



We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.



We may also use social buttons and news feeds provided by services like Twitter, Google+, LinkedIn and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services' privacy policies.



Opt-Out, Communication Preferences

You may modify your communication preferences and/or opt-out from specific communications at any time. Please specify and adjust your preferences.



Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure.



About Children

The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.



Changes to the Privacy Notice

We update this Privacy Notice on a regular basis. Use of information we collect now is subject to the Privacy Notice version in effect at the time when such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. 



Contacting us



41 St Christopher's Drive

Oundle

PE8 4HU



info@energy-comms.com

Energy Comms Ltd is a company registered in England and Wales with number 08677819



Privacy notice V1.2 July 2021

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